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Personal Data, Privacy and Cookies
This privacy policy sets out how I use and protect any information that you give when you use this website or my services. I’m committed to ensuring that your privacy is protected and complying with my legal obligations in respect of data protection and privacy. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. I may change this policy from time to time by updating this page. This policy is effective from October 2018.

About my services
I am a sole trader providing piano and Alexander Technique tuition.

What I collect
I only collect the personal data I need to be able to provide you with the services you have asked me to provide or tell you about. This can include you, and your child’s name where appropriate, contact address, email addresses, telephone numbers, correspondence and any other information you choose to provide to me.

Why I need to collect this data
I require this information for contractual reasons and for legal and internal record keeping purposes.

Security
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical and electronic procedures to safeguard and secure the information I collect. I do not share your information with third parties other than for accounting software purposes or with examination bodies when appropriate.

How long will I keep your data?
I will only keep personal data for as long as is necessary to provide my services, or for as long as I need to for the lawful business purposes, or statutory legal requirements.

Your rights
You may exercise your rights by contacting me using the details in Contact, below. I aim to handle any requests within a reasonable period and, in any event, within one calendar month of the original request.

  • Right to information and access

You have the right to be informed about what personal data I collect about you, why, on what lawful basis and what your rights are. This Privacy Statement is the key document I use to inform you about this.

You also have a right to request access to the information that I hold about you, and to receive a copy of this information, along with other information which is generally contained in this Privacy Statement.

  • Right to rectification

You have the right to request that inaccurate personal data be rectified, or completed if it is incomplete.

  • Right to erasure and restriction

You have the right to ask me to limit or cease processing or erase information I hold about you in certain circumstances. When responding to such requests, I will tell you how such restrictions or deletions may affect my ability to fulfil my contract with you or otherwise affect your interests.

Complaints
If you are unhappy with the way I process your personal data, please contact me using the information provided below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; Tel: 0303 123 1113 or 01625 545 745 https://ico.org.uk/global/contact-us/

How I use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I may use traffic log cookies to identify which pages are being used. This helps me analyse data about webpage traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help me provide you with a better website by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
My website contains links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.